1. Information We Collect
When you visit our website, we may collect information about you in several ways:
- Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment information, which you provide when you place an order or register an account.
- Usage Data: Information about your interactions on our website, such as pages viewed, clicks, and time spent, which is collected through cookies and similar tracking technologies.
- Device Information: Information about your device, including IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Fulfillment: To process and deliver your orders, handle payments, and communicate with you about your order status.
- Customer Service: To respond to your inquiries and provide support.
- Personalization: To personalize your shopping experience and recommend products tailored to your preferences.
- Marketing: To send you promotional offers, discounts, and updates about new products, if you have opted in to receive such communications.
3. Sharing of Information
We respect your privacy and do not sell your information. However, we may share your information with:
- Service Providers: Third-party companies that help us operate our website, process payments, and deliver orders.
- Legal Compliance: When required by law or in response to valid legal processes, we may disclose your information to regulatory authorities.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information we hold.
- Correction: Request correction of any inaccuracies in your information.
- Deletion: Request deletion of your data, subject to certain exceptions.
- Opt-Out: Opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You may adjust your browser settings to refuse cookies, but this may affect some functionalities of our site.
7. Changes to Our Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Octopus Global
Email: contact@octopusglobal.in
Phone: 91 70126 35428